Contracts: A contract will need to be signed upon booking. Without a signed contract, your date will not be reserved and no work towards your event will be completed. A separate contract will need to be signed for any consultations conducted in person. All phone, text or video consultations are free.
Fees: A retainer fee of $50 is required upon booking. The retainer fee is NON-REFUNDABLE. This fee covers any in person consultations requested, it reserves your event date and also covers any research and/or labor dedicated to your event should either the client or planner terminate the contract. An estimate and/or final cost will be discussed at the time of booking. All payments are to be paid in the form of credit/debit card or cash. No checks allowed. Invoices must be paid in full by the deadline listed on your contract.
Cancellation: Any cancellations must be provided in writing (via text, email or direct message) 2 weeks in advanced. Cancellations within two (2) weeks of an event will receive a full refund less the $50 retainer fee and $50 an hour for any research and labor put into your event. Events cancelled within seven (7) days of an event will receive a refund less $50/hour to cover research, labor and/or loss wages. Any event cancelled due to inclement weather can be rescheduled with 365 days of the original date. TP Party Styles will not issue a refund due to inclement weather. TP PARTY STYLES RESERVES THE RIGHT TO CANCEL ANY EVENT AND/OR DECLINE SERVICE TO ANY PERSON.
POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE