Policies

*THE FOLLOWING POLICIES ARE EFFECTIVE AS OF 10/7/2020*

*Updated 2/16/21*

 

1. Contracts: A contract will need to be signed upon booking. Without a signed contract, your date will not be reserved and no work towards your event will be completed. A separate contract will need to be signed for any consultations conducted in person. All phone, text or video consultations are free.

 

2. Pricing: All prices listed on the pricing menus are starting prices. Any display that requires equipment will have the equipment rental price included. The deposit will also be included in the starting prices and the deposit will be returned once the equipment is picked up with no damage.

 

3. Fees: A retainer fee of $50 is required upon booking. The retainer fee is NON-REFUNDABLE. This fee covers any in person consultations requested (up to one hour), it reserves your event date and also covers any research and/or labor dedicated to your event (up to two hours) should either the client or planner terminate the contract. An estimate and/or final cost will be discussed at the time of booking. All payments are to be paid in the form of credit/debit card or cash. No checks allowed. Invoices must be paid in full by the deadline listed on your contract.

 

4. Cancelation: Any cancelation must be provided in writing (via text, email or direct message) two (2) weeks in advanced. Cancelations within two (2) weeks of an event will receive a full refund less the $50 retainer fee. Events cancelled within seven (7) days of an event will receive a refund less 25% the total amount paid to cover research, labor or loss wages. Any event cancelled due to inclement weather can be rescheduled within 365 days of the original date. TP Party Styles will not issue a refund due to inclement weather. TP PARTY STYLES RESERVES THE RIGHT TO CANCEL AND EVENT AND/OR DECLINE SERVICE TO ANY PERSON.

 

Any cancelations made due to Covid-19, will not receive a refund but a credit to be used within 365 days of the original event date. Should there be any venues or other contractors involved with your event, the Client will be held completely responsible for any fees lost or the repayment of fees to rebook a new date.

 

*ALL POLICIES AND FEES ARE SUBJECT TO CHANGE WITHOUT NOTICE.*