Contracts: A contract will need to be signed upon booking. Without a signed contract, your date will not be reserves and no work towards your event will be completed. A separate contract will need to be signed for any consultations conducted in person. All phone, text or video consultations are free.
Fees: A retainer fee of $50 is required upon booking. The retainer fee is NON-REFUNDABLE. This fee covers any in person consultations requested, it reserves your event date and also covers any research and/or labor dedicated to your event should either the client or planner terminate the contract. An estimate and/or final cost will be discussed at the time of booking. All payments are to be paid in the form of credit/debit card or cash. No checks allowed. Invoices must be paid in full by the deadline listed on your contract.
Cancelation: Any cancelation must be provided in writing (via text, email or direct message) 2 weeks in advanced. Cancelations within two (2) weeks of an event will receive a full refund less the $50 retainer fee. Events cancelled within seven (7) days of an event will receive a refund less 25% the total amount paid to cover research, labor or loss wages. Any event cancelled due to inclement weather can be rescheduled with 365 days of the original date. TP Party Styles will not issue a refund due to inclement weather. TP PARTY STYLES RESERVES THE RIGHT TO CANCEL AND EVENT AND/OR DECLINE SERVICE TO ANY PERSON.
POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE